Privacy Policy

At Maison 57, we respect your privacy as much as we value your trust. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, place an order, or subscribe to our services. We fully comply with the General Data Protection Regulation (GDPR) and applicable Dutch privacy laws.

1. Data We Collect

To provide you with our curated meal prep delivery service, we collect the following information:

Identity Data: Your name and surname.

Contact Data: Your delivery address, billing address, email address, and phone number.

Financial Data: Payment details processed securely via our third-party payment gateways (e.g., Mollie, Stripe). Maison 57 does not store your credit card information.

Preferences & Usage Data: Information about your dietary preferences, order history, and how you interact with our website (collected via cookies).

2. How We Use Your Data

We process your personal information strictly to fulfill our contract with you or to improve your experience:

To process, prepare, and deliver your orders using our local E-bike network.

To communicate important updates regarding your subscription or delivery schedules.

To optimize our website and user experience.

With your explicit consent, to send you seasonal menu updates and exclusive brand news.

3. Data Sharing & Third Parties

We never sell your data. We only share necessary information with trusted third-party service providers who help us run our business:

Delivery Partners: To ensure our local riders can navigate to your door efficiently.

Payment Processors: To handle secure financial transactions.

Technical Partners: Hosting, website analytics, and email distribution platforms.

All partners are contractually bound to protect your data under strict GDPR compliance.

4. Cookies & Tracking

Our website uses functional and analytical cookies to remember your preferences and analyze traffic. You can manage or disable cookies at any time through your browser settings.

5. Data Retention

We retain your data only for as long as necessary to manage your active account, fulfill our services, or comply with legal tax obligations in the Netherlands (e.g., retaining invoice details for 7 years as required by the Belastingdienst).

6. Your Rights Under GDPR

As a resident of the European Union, you hold the following rights regarding your personal data:

The right to access: Request a copy of the data we hold about you.

The right to rectification: Ask us to correct any inaccurate information.

The right to erasure ("Right to be forgotten"): Request that we delete your personal data from our systems.

The right to data portability: Request that we transfer your data to another organization.

To exercise any of these rights, please contact us.

7. Security

We implement robust administrative, technical, and physical security measures to shield your personal information from unauthorized access, disclosure, or alteration.

8. Contact Us

For any questions regarding this Privacy Policy or your data protection, please reach out to us.